This HP OMEN 15 Gaming laptop has this keyboard issue with non-functional keys (X and R), making it erratic and hard to diagnose.

The customer reached out to HP for help, but no solution was provided.

Additionally, the keyboard was tough to access due to the laptop’s sophisticated design.

We quickly diagnosed the problem within 10 minutes and identified the problem.

Despite the installation being quite challenging, we persisted, and the end result was excellent—all the keys on the keyboard worked flawlessly.

The hard work paid off! After the repair, every key on the keyboard worked perfectly, leaving the customer satisfied with our solution.

Plus, we used a genuine HP part, ensuring top-notch quality. Game on! 🎮

The Apple MacBook Air M1 laptop might be the winner of one of the best laptops in the market. But when it faced its oldest opponent – water, it lost!

The laptop had Windows BOOTCAMP installed. The customer had reported that some keys have become jammed and repeated itself when typing, rendering the laptop unusable.

The cause of the problem was unknown at the time. The laptop owner was unaware of any water spill. There weren’t any signs of any water spill either when we first inspected the laptop. We tested it and deemed the keyboard needed to be replaced based on our experience.

Apple store would never touch this laptop because they don’t work on water damage. They’ll simply tell you to replace the laptop entirely.

The difficult part of this repair is that MacBook Air M1 keyboards are notoriously difficult to replace. We knew this wasn’t going to a smooth sailing and we told the customer so.

Below is a video of the problem with its keyboard. When we pressed key 3, it became jammed and repeated itself.

Keyboard keys repeating itself is nothing new to us. We have seen this thousands of times and were confident that replacing the keyboard would resolve the problem.

It took considerable effort to dismantle this MacBook M1, almost everything from the logic board to every last screw on the keyboard. There, we found a visible sticky liquid residue which revealed what caused the issue.

The liquid was not water, it was possibly coffee with sugar for its brownish colour.

We knew the repair needed to be inch-perfect. One small mistake would result in a significant delay and increased costs. Thus, we took the time and made sure every step was done perfectly from the beginning to the end.

The outcome: every single key worked as it should. All keys were perfectly installed like brand new.

It’s always great to hear the customer was happy with our work. He sent us a thank-you note via email. He has been our loyal customer for many years.