This HP Pavilion laptop has been making a seriously loud fan noise.

The owner’s worried it might start overheating and causing problems.

They reached out to HP, tried some basic troubleshooting, but no luck.

Turns out, the fan was making weird grinding and rattling sounds. 🐍

So, we stepped in, did our techie thing, and boom!

We quickly figured out the issue – yep, it’s the fan acting up.

We told the owner, “No worries, we’ve got your back.”

We used a genuine HP part to fix it, to ensure that it won’t cause any problems.

We didn’t waste any time – fixed that laptop up in just 24 hours.

The laptop’s back to its peaceful self, no more fan noise tantrums.

Plus, the owner gets a whole year of warranty goodness.

The HP Pavilion x360 14″ laptop suddenly stopped working, and pressing the power button had no response.

The screen remained blank and was not showing any image.

The customer urgently needed the computer within a week, and the cause of the issue was uncertain, ranging from a faulty screen to a faulty motherboard or something else.

Talk about stress! 😫

Below you can see the photo of the said HP Pavilion laptop:

We quickly diagnosed the problem, taking just 5 minutes to identify the issue.

Luckily, we had the necessary part in stock, enabling us to provide a solution on the spot.

We managed to fix the laptop within 4 hours on a Saturday on the same day.

The laptop was up and running again in no time, with a speedy 4-hour turnaround time.

Now, they have a fully functional HP laptop ready for use within their tight timeframe!

The customer’s HP Victus 16 Gaming laptop, which is just a little over 1 year old, suddenly stopped charging and won’t turn on.

It’s a powerful gaming laptop that the customer wants to hold onto, but HP would take weeks to repair it.

We quickly diagnosed the issue and got to work right away.

Within just 3 days, we had the laptop up and running again.

The customer was delighted with the outcome!

Plus, they had the peace of mind of a 1-year warranty, and we offered a “no fix, no fee” policy to ensure their satisfaction.

Game on!

This HP OMEN 15 Gaming laptop has this keyboard issue with non-functional keys (X and R), making it erratic and hard to diagnose.

The customer reached out to HP for help, but no solution was provided.

Additionally, the keyboard was tough to access due to the laptop’s sophisticated design.

We quickly diagnosed the problem within 10 minutes and identified the problem.

Despite the installation being quite challenging, we persisted, and the end result was excellent—all the keys on the keyboard worked flawlessly.

The hard work paid off! After the repair, every key on the keyboard worked perfectly, leaving the customer satisfied with our solution.

Plus, we used a genuine HP part, ensuring top-notch quality. Game on! 🎮

Here’s the deal: This HP Pavilion laptop hit a challenge where the battery just wouldn’t charge beyond 7%.

The customer couldn’t figure out if it was the charger, battery, or something else.

But don’t worry, we’ve got it all sorted!

We quickly diagnosed the issue in just 5 minutes and pinpointed the problem with the battery.

The best part? We had it fixed and ready to go within 24 hours, using a genuine HP part!

With its shiny new replacement part, the laptop is running like a dream, all set to serve its happy customer for many more years of smooth performance! 🚀

Worthless or Priceless? This HP Pavilion dv6 laptop was brought in with a Toshiba laptop. The 2 laptops are 12 and 8 years old respectively. But they aren’t worthless. The owner has thousands of family photos saved in these 2 computers that needed to be recovered.

The owner had accidentally deleted photos on the Toshiba laptop thinking the photos had been uploaded to her iCloud photos. However, the photos did not show up in her iCloud.

The HP has a problem that it shows a white screen at startup. The Toshiba laptop is in working condition.

After some initial discussion, we worked out that there would be 2 options: recover the photos from the Toshiba laptop where the data was accidentally deleted, or attempt to recover the photos from the broken HP laptop.

The customer needed a custom solution for this. Manufacturers would not be able to offer such services.

Below are photos and video of the computers.

We ran several scans on the Toshiba laptop but did not find the lost data due to iCloud security.

After some discussions with the customer, we recommended that the best option was to attempt data recovery from the broken HP laptop.

More than 10,400 photos had been recovered successfully, together with other files.

The recovered files were copied onto a new external hard drive.

This HP Envy x360 13-ay laptop has damage on one of its hinges that caused the hinge to be detached from the screen back cover.

Since the hinge is no longer held firmly to the back cover, it came out of the casing and became exposed.

In some laptops, the hinge may also cause cracks on the screen.

The screen is slim, fragile and easy to break. Removing the front screen without breaking it is a challenge on its own.

The customer has contacted several other repair stores including HP but she could not find a satisfactory prompt solution. The repair cost would be over $500 with parts to be ordered which would take a few weeks.

Below are some sample photos of similar hinge damages on HP laptop that we’ve seen.

We first noticed an issue with the laptop’s touch function as it wasn’t working. Our technician fixed the touchscreen problem first before working further on the hinge.

After fixing the touchscreen problem, with great care, we managed to remove the front screen without damaging it. We removed the screen from its frame, then we removed broken pieces from the hinge.

Plastic is not as durable as metal. We re-secured the hinge back to its back cover using bolts and nuts which are stronger than plastic. This ensures a much more durable hinge for the laptop.

While “cheaper” is not always better, we have managed to offer a cheaper, faster, better solution for the customer in this case.

Below are photos of this HP Envy x360 13-ay computer after the hinge repair was completed successfully.